DEPOSITS

Hello Little Crumb will require a 50% of your total order amount deposit to secure your chosen date of cake collection or pickup with the remaining balance due 7 days prior to pickup/delivery

CANCELLATION POLICY

Cancellations with 14 days notice from the day of pickup/ delivery will be eligible fo a 50% refund of the DEPOSIT PAID. Any cancellation within 14 days of delivery is considered forfeited and is non refundable, in some circumstances you may be eligible for the deposit to be transferable as store credit for your next order.

Please note that all orders are subject to cancellation with little to no notice should I become ill and require a cov19-19 test in which case a full refund will be issued if the cake cannot be made. I am working closely with a number of other local cake makers whom I trust to ensure there is a backup plan should this scenario arise.

Thank you x

CREATIVE LICENSE

As a cake designer, Hello Little Crumb will work closely with you to bring your cake dreams to life. We trust that you have ordered with us because you appreciate our work and trust us to create something you will love. Due to the artistic nature of this process, we reserve the right as the creator to make small adjustments to the design, should we feel it necessary to perfect or balance the final look. We cannot guarantee, nor do we strive to ensure that your cake will ever be an exact replica of the inspiration image you provide, however we are confident that what we create will align with the colour scheme, style and aesthetic of your event.